Legal
Privacy Policy
Last updated: February 2026
1. Information We Collect
We collect information you provide directly to us, including your name, email address, organization name, and payment information when you create an account. We also collect documents and data you upload to the platform for processing.
2. How We Use Your Information
We use the information we collect to provide, maintain, and improve our services, process your documents, generate AI-assisted insights, and communicate with you about your account and our services.
3. Document Data
Documents you upload are processed solely to provide the services you have requested. Your document data is never used to train, fine-tune, or improve AI models. Document data is encrypted at rest and in transit, and is isolated to your organizational tenant.
4. Data Sharing
We do not sell, trade, or rent your personal information or document data to third parties. We may share limited data with service providers who assist in operating our platform, subject to strict data processing agreements.
5. Data Retention
You may delete your documents and account data at any time. Upon account termination, all customer data is permanently deleted within 30 days. We retain minimal anonymized usage analytics for service improvement.
6. Security
We implement industry-standard security measures including TLS 1.3 encryption, AES-256 encryption at rest, tenant isolation, and regular security audits. For more details, see our Security page.
7. Contact
If you have questions about this Privacy Policy, please contact us at privacy@titletrace.com.