Terms of Service

By accessing or using TitleTrace, you agree to these Terms of Service. If you use the service on behalf of an organization, you represent that you have authority to bind that organization, and “you” refers to that organization. If an executed order form or master agreement exists between you and TitleTrace, Inc., that agreement controls where it conflicts with these terms.

TitleTrace provides AI-assisted title and escrow examination: reading and extraction from uploaded documents, deterministic checks against your firm’s standards, findings cited to their source, and a commitment deliverable with provenance. The AI reads, extracts, and cites; a person reviews and decides. The service includes document upload, processing, workspace management, and collaborative review.

TitleTrace is currently offered as a private beta. The service is provided on an as-is, as-available basis, may change or be discontinued, and is not covered by any uptime or service-level commitment during beta. We may use your feedback to improve the service without obligation to you.

You are responsible for the accuracy of your account information, for keeping your credentials confidential, and for all activity under your account. The service is for business use by professionals; you must be able to form a binding contract to use it.

Paid plans are billed per the applicable order form or plan you select, in advance and on a recurring basis unless stated otherwise, and are exclusive of taxes. Fees are non-refundable except as required by law. We may suspend the service for non-payment after notice. During beta, the service may be provided free of charge or at a discount as described at sign-up.

You retain all rights to the documents and data you upload (“Customer Content”). You grant TitleTrace a limited license to host, process, and display Customer Content solely to provide the service. The TitleTrace platform, software, and associated intellectual property remain the property of TitleTrace, Inc. We claim no ownership of your Customer Content.

Each party may receive confidential information of the other. The receiving party will protect it with reasonable care and use it only to perform under these terms. Your Customer Content is your confidential information.

Our handling of personal information is described in our Privacy Policy. For Customer Content, TitleTrace acts as a processor on your instructions; where applicable, our Data Processing Addendum governs that processing and is incorporated by reference.

The service is provided “as is” without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. AI-generated outputs are analytical aids and do not constitute legal advice. You are responsible for independently verifying all information, even when citations are provided. TitleTrace does not warrant that the service will be uninterrupted or error-free.

To the maximum extent permitted by law, neither party is liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits or data. TitleTrace’s total liability arising out of or related to the service will not exceed the greater of (a) the fees you paid in the 12 months before the claim, or (b) USD $100. These limits do not apply to a party’s indemnification obligations or breach of confidentiality.

You will defend and indemnify TitleTrace against third-party claims arising from your Customer Content or your use of the service in violation of these terms or applicable law. TitleTrace will defend you against third-party claims that the service itself infringes their intellectual property, subject to the limitations in these terms.

These terms apply while you use the service. Either party may terminate as set out in the applicable plan or order. We may suspend access for non-payment, security risk, or material breach. On termination, your data is available for export for 30 days and is then permanently deleted.

These terms are governed by the laws of the State of Florida, without regard to conflict-of-laws rules. The parties submit to the exclusive jurisdiction of the state and federal courts located in Palm Beach County, Florida.

Before filing a claim, the parties will try in good faith to resolve any dispute informally by contacting legal@titletrace.io. If unresolved within 30 days, either party may pursue the remedies available under these terms in the courts identified above.

We may update these terms from time to time. We’ll post the updated version with a new effective date and, for material changes, provide additional notice. Continued use after an update constitutes acceptance.

You may not assign these terms without our consent; we may assign them in connection with a merger or sale. Neither party is liable for delays caused by events beyond its reasonable control. If any provision is unenforceable, the rest remains in effect. A failure to enforce a provision is not a waiver. These terms, together with any order form and the documents referenced here, are the entire agreement between the parties.

Questions about these terms? Contact legal@titletrace.io.